Frequently asked questions
Do you ship outside of the United States?
Yes and there are International shipping options available at checkout. If you do not see an option for your country, send a chat or email and we will see if it can be added or if we can prepare an invoice through PayPal for payment and shipping arrangements.
Do you offer a full refund if the products don't work out?
While many of our clients have used our products for many years & have become loyal to them, we understand that there will be that 3-8% that may not be able to use all of our products.
Will these products break me out?
While our products are gentle & effective, all skins are unique in their own rights. Here's a few things we recommend to minimize feeling that you could be allergic to something:
How long before I see results?
Our clients have commented on seeing results of smoother skin texture, brightness, even toned, & fewer breakouts within days. This is because of our main approach of healing & oxygenating the skin throughout the treatment or correction process.
What skin types are your products for?
Great question! Having practiced in a private clinic with a growing clientele, Regina Honey's clientele is very diverse and so the products that she offers on Luxe Haven is tailored to meet the needs of all skin types.
Can I contact you guys for help with choosing a product?
Absolutely! We encourage you to send us a chat or email or even DM on our social media pages if you need assistance from our licensed skincare therapist in customizing your skin care regimen.
How do I contact you?
You may click chat on our website during our busines shours of Monday - Friday from 10am CST - 5pm. You may email us at email@example.com and you can always reply to any of our emails.
How can I pause my Subscription?
You can log into your member area on www.luxehaven.com and click on your plan and choose the option to pause or cancel.